Policy

Returns

Manufacturer's return policies do differ; however, PEI will make every reasonable effort to ensure you're completely satisfied.

Once you receive your order, please check it immediately to ensure it did not suffer any physical damage in transit and is in working order. If damage has occurred, this must be reported to PEI within 72 hours upon date of delivery in order to file a claim. If a claim is necessary, please send us an email to returns@peitech.com with your order or invoice number, part number, product name and a brief description of the problem or call 800-634-9144 opt 2. A claim will be filed upon receipt; and, in most cases an immediate replacement will ship upon receipt of damaged product.

For all other returns an RMA (Return Merchandise Authorization) must be requested within 7 days of delivery date. If approved, then complete shipping instructions will be provided with approval and RMA number. All product(s) must be shipped back to us complete in their original condition for a 100% refund: including original manufacturer's packaging, with all accessories including literature and warranty materials, wrapped in the same condition as when it was sold. For items that have been opened a restocking fee of 25% will be incurred. Complete shipping instructions will be provided with approval and RMA number once approved.

If you have any questions regarding the above, please call 800-634-9144 opt 4.

 Returns | Privacy | Sales Tax | Terms of Use | Back to Top

Privacy

Profile East, Inc. (PEI Graphic Technology) "PEI" respects your privacy and works hard to safeguard the privacy of your personal data as you have provided it. We realize that the rapid growth of the Internet and online services raises questions concerning the nature, use and confidentiality of information collected about consumers. We want you to know that we apply our commitment to safeguarding privacy to our online and Internet activities.

Personally Identifiable Information

PEI does not share, disclose or sell any personally-identifiable information (such as your name, address, telephone number or e-mail address) collected online on its site with other unaffiliated companies or organizations. In the future, should PEI decide to share such data with third parties for marketing, it will provide notification and the opportunity for its users to indicate whether they would prefer that the Company not provide such information about them to third parties. Because this information is a critical part of our business, it would be treated like our other assets in the context of a merger, sale or other corporate reorganization or legal proceeding. PEI also does not market to, or knowingly collect personal information from, children under the age of 13 on Company sites.

How We Use Information

PEI uses the personally-identifiable information we collect online principally to provide you with the service(s) you have ordered and to potentially let you know about other offerings which may be of interest to you. Postal and e-mail address information, for example, enables communication about services/items offered and ordered, as well as the proper provisioning and billing of those services (e-mail sales receipts, for example).

PEI may involve other companies or vendors to carry out certain functions in marketing and delivering services to you (such as processing of orders and sending you new order fulfillment information), and so may share data with those vendors to the extent necessary for them to perform their work. Of course, such partners and vendors must use that personally-identifiable information only for the purpose(s) for which it was shared and protect it from any further use.

We also provide personally-identifiable online information in response to subpoenas and other legal demands, and where we believe that disclosing this information is necessary to identify, contact or bring legal action against individuals who may be endangering public safety or interfering with PEI's property or services, or with our customers' or others' use of them.

How We Collect Information

PEI collects information online by asking you for it, for example, when you order a product or sign up for an event. A customer's name, address (postal and e-mail) and telephone number are usually asked for in these cases, but we might request other information, based on the services involved.

PEI may also use "cookies" and similar technology to obtain information about your visits to our sites or your responses to e-mail from us - both individually and in aggregated data that does not identify you. These reporting tools tell us the parts of our web sites or e-mails in which you showed an interest or took some action, and help us improve the quality and usefulness of our sites.

Security

We use encryption, firewalls and other technology and security procedures to help protect the accuracy and security of your personal information and prevent unauthorized access or improper use. For example, you will note that while using some features of PEI web site and online services, you may need to submit a password or some other type of authenticating information. All online sales procedures (for example online store purchases) are processed through our 128-bit SSL secure server, provided by GeoTrust.

PEI may use e-mail addresses you provide us online on our sites to send you e-mail related to our products and services if you have affirmatively indicated a desire to receive additional information. If at any time, you would prefer not to receive further e-mail communications at that e-mail address, please contact Customer Service through the number or e-mail address listed below.

For questions regarding this policy, contact:

Profile East Inc
4303 VINELAND RD STE F2
ORLANDO FL 32811-7372
407-650-0201 opt 4
e-mail: privacy@peitech.com

All material found on this website are Copyright [Profile East, Inc.], or have been used with permission. To use any of the information found on the PEI website, please contact us in writing.

 Returns | Privacy | Sales Tax | Terms of Use | Back to Top

Sales Tax

For all orders shipped within the State of Florida, the law requires that local sales tax be added to the order total. If you have a Resale or other Sales Tax Certificate of Exemption, please make your order by phone 800-634-9144 opt 2, fax 407-854-0263, or via email to sales@peitech.com

If you are an Entertainment Industry Qualified Production Company, located in the State of Florida, you may be eligible for Sales Tax Exemption Status for approved purchases. For information or to apply online, go to http://www.filminflorida.com/ifi/incentives.asp and select Sales Tax Exemption. For questions regarding tax exemption, please call the Florida Department of Revenue at 850-488-6800 and reference Entertainment Industry Qualified Production Company Certificate of Exemption.

 Returns | Privacy | Sales Tax | Terms of Use | Back to Top

Terms of Use

INTRODUCTION

These Terms of Use constitute a contract and govern your use and viewing of the content on this website. Please read this document carefully.

DEFINITIONS

Where used in these Terms of Use the word "website" means the collection of webpages published by us under the domain name www.profileeast.com at any point in time including but not limited to those webpages containing a prefix before the aforementioned domain names in place of, or before, the traditional "www" or those websites without the "www." prefix, the words "Company", "us", "we", and "our" mean Profile East, Inc., a Florida corporation, the words "you", "your" and "yours" mean you and anyone who has access to use your account for the Website, regardless of whether such individual is authorized by you to do so, the phrase "website content" means all products, services, software, browser plug-ins, webpages, documents, and other things offered, provided by, or published on the website, the phrase "nonwebsite content" means anything that is not website content, and the words "use" or "using" includes any online conduct including but not limited to viewing, copying, subscribing, purchasing, publishing, and clicking on hyperlinks.

GENERAL CONDITIONS

You must be at least eighteen years of age to subscribe to and use the services on the Website. You may not allow anyone else to use your account.

In order to view and use the website, you must accept the provisions, terms, conditions, and notices contained in these Terms of Use without modification or exception. Do not view, use, or subscribe to this website if you do not agree to be bound by the text of this agreement in its entirety and you must refrain from using the website in a manner that is unlawful or otherwise prohibited by these Terms of Use.

DISCLAIMERS, exclusions, AND LIMITATIONS

YOU USE THIS WEBSITE AT YOUR OWN RISK.

ALL WEBSITE CONTENT AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT EXPRESS OR IMPLIED WARRANTY OF ANY KIND. WE HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS REGARDING, INCLUDING BUT NOT LIMITED TO ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE OR USE, WARRANTIES OF WORKMANLIKE EFFORT, AND WARRANTIES OF TITLE AND NON-INFRINGEMENT.

WE, OUR AFFILIATES, OR OUR SPONSORS WILL NOT BE HELD LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES, OR ANY OTHER DAMAGES WHATSOEVER, WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF WE, OUR AFFILIATES, OR OUR SPONSORS HAVE BEEN ADVISED OF THE POSSIBILITY OF DAMAGES.

You agree that we will not be responsible for unauthorized access to your submissions, alteration of your submissions, any submissions sent or received or not sent or received.

You further agree that we will not be responsible or liable for any conduct of any other party, such as the posting of threatening, defamatory, obscene, offensive or illegal content, the infringement of the rights OF ANOTHER PARTY, including intellectual property rights.

OUR LIABILITY TO YOU FOR BREACH OF THESE TERMS OF USE IS LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU TO US FOR ACCESS TO AND USE OF THE WEBSITE. YOU HEREBY RELEASE US FROM ANY AND ALL OBLIGATIONS, LIABILITIES, AND CLAIMS IN EXCESS OF THIS LIMITATION.

The foregoing limitations, exclusions and disclaimers shall apply to the maximum extent permitted by applicable law, even if any remedy fails its essential purpose.

ADDITIONAL TERMS

In certain instances, your use of website content may be subject to additional terms (the "Additional Terms"). The Additional Terms will be available for review on that portion of the website to which the Additional Terms relate. Your acceptance of these Terms of Use constitutes your acceptance of any Additional Terms applicable to any website content. In the event that anything in these Terms of Use conflicts with the Additional Terms then these Terms of Use supercede such Additional Terms.

PRIVACY

In operating the website, we adhere to the Website Privacy Statement for the collection and use of your personal information. You can review the Website Privacy Statement by selecting Privacy Policy. You should periodically review the statement, as it may be updated on a frequent and regular basis.

YOUR ACCOUNT AND SECURITY

You are solely and entirely responsible for all activities that occur in relation to your account, including but not limited to use of the website. It is your responsibility to open an account, provide us with accurate, current, and complete information, and choose a password and username. You are solely and entirely responsible for keeping all your information up to date and secure. We are not responsible for any loss that you may incur in your use of the website caused by negligent conduct. In no event, are we liable for any incidental or consequential damages you may incur.

By agreeing to these Terms of Use, you acknowledge and agree that the amount of damages you may incur for any reason arising out of or otherwise related to the website, your use of website content, or your use of nonwebsite content for which we may be held responsible, are not readily ascertainable. Therefore, you agree that the appropriate measure of damages in such instances will be limited to a refund of any of your subscription dues paid for the website or the sum of ten dollars, whichever is higher.

You agree to indemnify, hold harmless, and defend, us, including payment of our reasonable attorneys' fees, for any action arising out of or otherwise related to the website, your use of the website content, or your use of the nonwebsite content.

MODIFICATION OF THESE TERMS OF USE

You agree that we may, in our sole and absolute discretion and without notice, make discontinuation of services, changes or additions to these Terms of Use, the website, or the website content, including but not limited to any Additional Terms or other terms.

LIMITATIONS ON YOUR USE OF THE WEBSITE

We are providing the website for your personal, non-commercial use. Your unauthorized use, solicitation, or attempt to use the website content, including but not limited to copying, reposting, or actually reselling any website content, is expressly prohibited. For instance, you may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, or transfer website content without our advance express written permission

LINKS TO OTHER WEBSITES

The links included within the website may direct you to third-party websites. We do not control such linked websites are, therefore, cannot be held responsible for the contents of them. We are providing these links as a convenience to you, not as an endorsement. Any agreements or obligations between you and the parties associated with a linked website are solely between you and that party, not us. We will not be responsible for them in any way.

NO UNLAWFUL OR PROHIBITED USE

You may not, through any means, attempt to gain unauthorized access to the website, other user accounts on the website, website content or website content computer systems or networks. You may not obtain or attempt to obtain any materials or information through any means not specifically made available for public or subscriber consumption through the Website.

You agree to abide by all applicable local, state, national and international laws and regulations governing your use of the website and the website contents. The laws of the state of Florida will govern your use of the website and apply to these Terms of Use and the Additional Terms.

You agree not use the website or the website content in any manner that could damage you, us, the website, other users of the website, of in a manner that could overload, impair, or cause a system failure on equipment used to publish the website or containing the website content.

You agree not to interfere with the use and enjoyment of the website by another.

If a representative from another website reports that you have violated their rules, terms of use, or other agreement, you agree that we may take appropriate action just as if you had violated these Terms of Use. Your violation of that website agreement will be a violation of this agreement.

USE AND OPERATION OF SERVICES

The website may contain message posting services, bulletin board services, message delivery and retrieval services, e-mail services, chat rooms, newsgroups, personal web pages, calendars, photographs, document storage areas and other mechanisms enabling you to communicate with others. You may only use the website to post, send, and receive messages and material that are proper and, where applicable, related to the particular the website content.

We will have no obligation to monitor the website or the website content, but we reserve the right to review materials posted to website service and to remove any materials in our sole discretion for any reason, or for no reason.

We further reserve the right to terminate your access to the website or any website content at any time, without notice, for any reason whatsoever or for no reason whatsoever.

We specifically disclaim any liability with regard to any website content, messages, or information and with regard to any actions resulting from your use of the website.

MATERIALS PROVIDED OR POSTED

We respect your rights to your intellectual property and will not claim ownership of the materials you provide to us. However, by submitting materials you will grant us, our affiliates, and all necessary sublicensees, permission full and complete rights to use such material, including but not limited to license rights to copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate, reformat your submission; to publish your name in connection with your submission; and the right to sublicense such rights to any party. No compensation or royalties will be paid with respect to the use of your submission. We are under no obligation to post or use any submission you may provide. And, we may remove any submission at any time in our sole discretion.

In making a submission you warrant and represent that you own or otherwise control all of the rights to your submission, textual, graphical, or otherwise.

MISCELLANEOUS

Claims for enforcement, breach or violation of duties or rights under these Terms of Use, violation of consumer protection laws, unfair competition laws, or tort actions shall be adjudicated under the laws of the State of Florida, without reference to conflict of laws principles. You hereby irrevocably consent to the exclusive jurisdiction and venue in Orange County, Florida in all disputes arising out of or otherwise relating to the use of the Website.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and us as a result of these Terms of Use or your use of the Website. You agree not to represent yourself to be a representative, agent, or employee of us and that we will not be liable by reason of any representation, act or omission to act by you.

You consent to, and we reserve the right to, disclose any personal information about you or your use of the Website, including its contents, without your prior permission.

If any part of these Terms of Use is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of these Terms of Use shall continue in effect.

We may assign these Terms of Use, in whole or in part, at any time with or without notice to you, but you may not assign these Terms of Use, or assign, transfer or sublicense any rights to your account.

Except as otherwise stated in the Terms of Use, they constitute the entire agreement between you and us with respect to the Website and related matters. The Terms of Use supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and us.

A printed version of these Terms of Use and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms of Use to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. You and we agree that any cause of action arising out of or related to the Website must commence within one year after the cause of action accrues; otherwise, such cause of action is permanently barred.

The section titles in the Agreement are solely used for the convenience of the parties and have no legal or contractual significance.

NOTICES, CONSUMER DISCLOSURES, AND CONSENTS REGARDING ELECTRONIC INFORMATION

INDEMNIFICATION

You agree to indemnify and hold us, our parents, subsidiaries, members, affiliates, officers, managers, and employees, harmless from any claim, demand, or damage, including costs and reasonable attorneys' fees, asserted by you or any third party due to or arising out of your and the third party's use of or conduct on the Website. We will notify you of any claim for which we seek indemnification and will afford you the opportunity to participate in the defense of such claim, provided that your participation will not be conducted in a manner prejudicial to our interests, as reasonably determined by us in our sole and absolute discretion.

COPYRIGHT AND TRADEMARK NOTICES

All website content is Copyright © 2007 Profile East, Inc. All rights reserved.

PEI trademarks may also be either trademarks applied for or registered trademarks of the Company in the United States, in other countries, or some or all jurisdictions. The names of actual companies and products mentioned herein may be the trademarks of their respective owners.

We hereby reserve any rights not expressly reserved or granted herein.

NOTICES AND PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT INFRINGEMENT

Pursuant to Title 17, United States Code, Section 512(c)(2), notifications of claimed copyright infringement should be sent to us at:

Profile East Inc
4303 VINELAND RD STE F2
ORLANDO FL 32811-7372
 

 Returns | Privacy | Sales Tax | Terms of Use | Back to Top